Emergency Communications Center

The Newtown Emergency Communications Center handles emergency and non-emergency calls and dispatches Police, Fire and EMS for the Town of Newtown. The center is staffed 24 hours a day, 7 days per week by two Emergency Telecommunicator Dispatchers. Utilizing Computer Aided Dispatch (CAD) these Telecommunicators process calls and dispatch appropriate responders based on standard protocols. In addition to handling calls from the public, Telecommunicators monitor all emergency radio communications and provide a vital link for responders in the field.

In 2016, Telecommunicators handled 6,665 911 calls and dispatched 25,436 Police calls and 2,482 EMS calls.

Staff Contacts

Name Title Phone
Maureen A Will Director (203) 270-4296
John Adams Emergency Telecommunicator Dispatcher
Jen Barocsi Emergency Telecommunicator Dispatcher
Liz Cain Emergency Telecommunicator Dispatcher
Daniel Cragin Emergency Telecommunicator Dispatcher
Ryan Doyle Emergency Telecommunicator Dispatcher
Michelle Geriak Emergency Telecommunicator Dispatcher
Claudia Ibarra Emergency Telecommunicator Dispatcher
Kevin Marchand Emergency Telecommunicator Dispatcher
Jamie Nisbet Emergency Telecommunicator Dispatcher