Emergency Communications Center
NECC
The Newtown Emergency Communications Center handles emergency and non-emergency calls and dispatches Police, Fire, and EMS for the Town of Newtown. The NECC is staffed 24 hours a day, 7 days a week by certified Public Safety Telecommunicators (PSTs). Utilizing Computer Aided Dispatch (CAD) these Telecommunicators process calls and dispatch appropriate responders based on standard protocols. In addition to handling calls from the public, Telecommunicators monitor all emergency radio communications and provide a vital link for responders in the field.
In 2023 Telecommunicators handled 8,267 911 calls; and from January 2024 to June 2024, 3,762 911 calls.

Staff Contacts
| Name | Title | Phone |
|---|---|---|
| Maureen A Will | Director | 203-270-4296 |
| John Adams | Public Safety Telecommunicator | |
| Ryan Doyle | Public Safety Telecommunicator | |
| Claudia Ibarra | Public Safety Telecommunicator | |
| Sherita McPherson | Public Safety Telecommunicator | |
| Lynda Pascone | Public Safety Telecommunicator | |
| Robert Haas, Jr. | Public Safety Telecommunicator | |
| Kevin Marchand | Public Safety Telecommunicator | |
| TraDeze Mabry-Spence | Public Safety Telecommunicator | |
| Judith Konoval | Public Safety Telecommunicator | |
| John Fellin | PST - Per Diem | |
| Michael Easter | PST - Per Diem |


