Emergency Communications Center

NECC

The Newtown Emergency Communications Center handles emergency and non-emergency calls and dispatches Police, Fire, and EMS for the Town of Newtown. The NECC is staffed 24 hours a day, 7 days a week by certified Public Safety Telecommunicators (PSTs). Utilizing Computer Aided Dispatch (CAD) these Telecommunicators process calls and dispatch appropriate responders based on standard protocols. In addition to handling calls from the public, Telecommunicators monitor all emergency radio communications and provide a vital link for responders in the field.

In 2023 Telecommunicators handled 8,267 911 calls; and from January 2024 to June 2024, 3,762 911 calls.   

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Staff Contacts

Name Title Phone
Maureen A Will Director 203-270-4296
John Adams Public Safety Telecommunicator
Ryan Doyle Public Safety Telecommunicator
Claudia Ibarra Public Safety Telecommunicator
Sherita McPherson Public Safety Telecommunicator
Lynda Pascone Public Safety Telecommunicator
Robert Haas, Jr. Public Safety Telecommunicator
Kevin Marchand Public Safety Telecommunicator
TraDeze Mabry-Spence Public Safety Telecommunicator
Judith Konoval Public Safety Telecommunicator
John Fellin PST - Per Diem
Michael Easter PST - Per Diem