Emergency Communications Center

NECC

The Newtown Emergency Communications Center handles emergency and non-emergency calls and dispatches Police, Fire, and EMS for the Town of Newtown. The center is staffed 24 hours a day, 7 days per week by two Emergency Telecommunicator Dispatchers. Utilizing Computer Aided Dispatch (CAD) these Telecommunicators process calls and dispatch appropriate responders based on standard protocols. In addition to handling calls from the public, Telecommunicators monitor all emergency radio communications and provide a vital link for responders in the field.

In 2018 Telecommunicators handled 7,723 911 calls; dispatching 2,658 ambulance calls, 2,338 fire calls, and 9,169 police calls. 

Staff Contacts

Name Title Phone
Maureen A Will Director 203-270-4296
John Adams Public Safety Telecommunicator
Ryan Doyle Public Safety Telecommunicator
Claudia Ibarra Public Safety Telecommunicator
Sherita McPherson Public Safety Telecommunicator
Lynda Pascone Public Safety Telecommunicator
Robert Haas, Jr. Public Safety Telecommunicator
Kevin Marchand Public Safety Telecommunicator
TraDeze Mabry-Spence Public Safety Telecommunicator
Judith Konoval Public Safety Telecommunicator
Amy Kish PST - Per Diem
John Fellin PST - Per Diem
Daniel Cragin PST - Per Diem
Michael Easter PST - Per Diem
Jeremiah Kenney PST - Per Diem